A:

Our billing system was recently updated to be managed entirely within the Marketing Portal


To access your billing information for both your Actionera Creator and Marketing accounts, please login to the marketing portal here


Once logged in, navigate to settings



From the settings menu you can select the billing section to see your current subscription, payment plan, and any marketplace apps you may have subscribed to.


Selecting the "Payments" tab will give you in depth information about your CC on file, your billing address on file, recent payments made, and invoices for downloading.



Under "Wallet & Transactions" you can review your current wallet balance and manage when you want your wallet to recharge your balance for the use of services and features.


The "Wallet Transactions" summary gives a high level overview of where you are spending money in your account for individual services and features.


If you select the "Detailed Transactions" tab under "Wallet Transactions" you can review an in-depth recount of exactly what, where, and when you were charged for individual services and features.



NOTE: Most paid subscriptions come with a monthly $5 credit that can be spent like cash for most services and features provided within the marketing portal; this credit does not roll over month-to-month so be sure to take advantage of it!