TABLE OF CONTENTS
- What Are Forms/ Surveys Elements?
- When to Use It:
- How to Use:
What Are Forms/ Surveys Elements?
The Forms/ Surveys Element allows you to add pre-built or custom feedback forms (1-10 scoring, like/dislike, 5 stars, etc.). It helps collect and analyze responses via the Submissions tab under campaign statistics.
When to Use It:
- Collect product feedback (1-10 scale).
- Gather service reviews (5-star ratings).
- Use Like/Dislike forms for simple feedback.
- Export data for users with low ratings.
How to Use:
- Go to Email Marketing and create a new campaign.
- Add the Form Element.
3. Choose the feedback type (NPS, ratings, etc.).
4. Customize the form design and settings.
5. Name the form in the Title field.
6. Set a custom success page.
7. Send your campaign and monitor responses via Campaign Statistics > Submissions.
8. Export the list of respondents if needed.
9. For pre-built forms, navigate directly to the submission page.
