TABLE OF CONTENTS
- Overview
- What’s New?
- How to Use
Overview
View Test calls alongside live interactions in the Voice AI dashboard logs with a new Call Type filter.
What’s New?
- Call Type Filter: Choose Test Calls, Live Calls, or Both via a single-select dropdown.
- Universal Availability: Filter present in All Agents and Agent-specific logs.
- Full Details: Test call entries include recordings and transcripts (excluded from metrics).
How to Use
- Navigate to Voice AI > Dashboard Logs.
- Click the Call Type dropdown above the logs.
- Select Test Calls, Live Calls, or Both.
- Clear the filter to return to the default combined view.
Important
- Test calls are not counted in dashboard analytics or performance metrics.