Troubleshooting

Reviewing Your App (prior to re-submission)
Whenever your app is re-submitted to Apple and Android, it needs to be reviewed thoroughly to ensure it gets approved. Things that require app re-submis...
Tue, 21 Feb, 2023 at 10:58 PM
Q: Why wont the content portal allow me to submit content?
Q: Why wont the content portal allow me to submit content?   Every once in a while the content portal will not accept content that you just entered, even ...
Mon, 26 Jun, 2023 at 6:59 PM
Q: Why are my images upside down?
Q: Why are my images upside down?   On rare occasions, despite your best efforts, an image may display upside down even if it looks properly oriented on y...
Wed, 29 Nov, 2023 at 2:47 PM
Google Developer Email: re - Action required (Data safety section)
Google recently added an app developer requirement to ensure users have a way to delete their accounts.  Due to this new requirement, current app owners...
Thu, 30 Nov, 2023 at 7:18 PM
Google Play Account Verification Deadline (developer email)
In November 2023 Google announced new verification requirements for all existing app owners. This was sent to all current app owner's developer accou...
Thu, 30 Nov, 2023 at 7:15 PM